Frequently Asked Questions
Have questions about your move? Find answers to common queries regarding quotes, services, scheduling, and more on our website.
How do I get a quote for my move?
You can get a quote by contacting us through our website or by calling our customer service team. We’ll ask you a few questions about your move, such as the distance, the size of your home, and any special requirements, to provide an accurate estimate.
Is the initial quote binding, or can it change?
The initial quote is typically non-binding, meaning it can change based on factors like additional services, changes in the inventory, or unforeseen circumstances. However, we’ll work closely with you to ensure any adjustments are transparent and reasonable.
What types of moving services do you offer?
We offer a range of moving services, including local and long-distance moves, packing and unpacking services, and specialty item handling. We tailor our services to meet your specific needs.
Do you provide packing materials, or should I purchase them separately?
We can provide packing materials, including boxes, bubble wrap, and packing tape, as part of our services. Alternatively, you can purchase them separately if you prefer to pack on your own.
How far in advance should I book your services?
It’s a good idea to book our services as early as possible, especially during peak moving seasons (spring and summer). Booking a few months in advance can help ensure availability and give you more flexibility in choosing your moving date.
What happens if I need to change my moving date after booking?
We understand that plans can change. If you need to reschedule your move, please contact us as soon as possible. We’ll do our best to accommodate your new date, but availability may vary.
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